Non Discounted Inventory Cancellation Policy:
Cancellations made more than 61 days to arrival will receive 100% refund. Cancellations made 60 - 45 days prior to arrival will result in forfeiture of deposit. Cancellations made 45 - 30 days prior to arrival will result in 50% forfeiture of reservation total. Reservations are finalized at 30 days prior to arrival. Cancellations made 30 days or less to arrival will result in 100% forfeiture of reservation total. No credits will be given.
We can make any changes to your reservation up until 20 days before check in, however these changes are all subject to availability. If we do not have it available, we cannot make any changes, such as editing the number of nights or the room size. Any changes to a reservation within the eligible time frame may be subject to fees and or price differences due to the vacation being modified. We will do out very best to accommodate your requests, however since these units do not work like a normal hotel stay, it may require a modification fee and or not be available.
Name Change Policy:
The name on your reservation is the one that will be used for check-in at the resort, and the Front Desk staff will -NOT- allow anyone other than this person to check in. If there is someone else in your party that will be arriving before you, and you would like them to check in, you will need to provide their name to us. You can ONLY make this change up to 20 days before check in. Any name changes to a reservation within 20 days to arrival are subject to a $99 name change fee. Requests to change the name on the reservation -after- the arrival date are subject to an additional $150 charge. Please confirm the name on the reservation in advance to avoid any additional fees.
Hot Deals/Discounted Inventory
Normal Cancellation Policy does not apply, all sales are final.
Feel free to contact us if you have any questions, concerns or comments. We are here to serve you!